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Server Maintenance - List of Manufacturers, Suppliers, Companies and Products

Server Maintenance Product List

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Third-party maintenance case: Yokohama City. You can choose the necessary duration, and long-term maintenance for 5 years is also possible!

Customer case in the transportation industry: Solving the problem of storing data with legal retention periods.

The equipment used by our customer in the transportation industry, which handles not only domestic but also international logistics, is the NEC Express5800/R120g-1E. The server that stores data with a legally mandated retention period is out of maintenance, and the manufacturer has provided a quote that is not realistic, so discussions have stalled. Therefore, we proposed a "temporary maintenance" solution. After discussing their needs, they decided to contract for maintenance for five years this time. In the case of a multi-year contract, we will also provide the necessary maintenance parts for the following years in the first year, which allows us to avoid shortages of repair parts during the contract period. The price can also be kept lower with a multi-year contract, and for those wishing for long-term maintenance, we recommend entering into a multi-year contract in advance for cost reduction. ■Challenges - The maintenance for the server storing data with a legally mandated retention period has expired, and the long-term maintenance offered by the manufacturer did not fit the budget. ■Results - With "temporary maintenance," the necessary maintenance period can be chosen, and long-term maintenance for five years can be accommodated at a reduced cost.

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Third-party maintenance case: Fukuoka Prefecture - Server maintenance with staggered implementation dates.

We received feedback that our response to hard disk failures is on par with manufacturer support!

Regarding the NEC Express5800 series, which has been on sale since 1994, we received an inquiry about whether we could provide maintenance for a dozen or so units with different update timings. The customer evaluated our maintenance track record, the expertise of our engineers, the estimated price, and our maintenance locations, and decided to contract our "interim maintenance" (third-party maintenance). However, before reaching the contract, there were various concerns and disadvantages regarding the reliability of recovery work in case of failures. We carefully explained each of these issues to clarify them, leading to a contract that provided the customer with peace of mind and satisfaction. We received feedback that our response to hard disk failures was comparable to that of the manufacturer’s maintenance, and in line with the extension of a large-scale system update, the "interim maintenance" (third-party maintenance) contract was also extended for one year. [Case Summary] ■ Industry: Hospital ■ Location of the maintained equipment: Fukuoka Prefecture ■ Model name: Express5800 series *For more details, please refer to the PDF document or feel free to contact us.

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